I have never used Home Safe LLC/8008564414 but my last bank acccount was charged$69.00 . I want this acount canceled now. I don't know how I even got this account. Cancel now!
As someone who has been writing code for a living for more than 22 years, I can say with confidence this is the worst software experience I have even encountered. It's awful beyond belief.
If I'm being honest, the entire application feels like the result of a first year graduate developer. This in itself isn't a problem, even the first stuff I coded sucked. The problem is that someone at Swann looked at this and said "it's perfect - don't change a thing!" even though the quality is nowhere at an acceptable level for public use - in any country.
Let me be clear - this software should absolutely NOT have been released in this state. It's got a horrendous UX and UI reminiscent of the applications produced by developers without any UX experience back in the early 90's, right down to the comically awful clip art iconography as you can see in the screenshot above. Navigating the app is an exercise in frustration that will have you pulling your hair out . Probably the only thing worse is the Swann HomeSafe View Android app, but that's a story for another time.
Michael, I don't squat about software in's and outs, but I do know this. This software brings up my cameras everytime, on any device I install it on. I can watch my cameras from anywhere in the country, with nary a problem.
Homesafe View for PC has a major security flaw.
It places a file named RSNet.txt in the root of a secondary drive (Drive D and probably Drive C: if no secondary drive.
This file is in plain text and contains User, Password, IP, and Port.
The file can be read by anyone who has access to the drive.
I contacted the Swann but the support person was clueless and just said "So what is the problem I can help you with?"
Comments (7)
If I'm being honest, the entire application feels like the result of a first year graduate developer. This in itself isn't a problem, even the first stuff I coded sucked. The problem is that someone at Swann looked at this and said "it's perfect - don't change a thing!" even though the quality is nowhere at an acceptable level for public use - in any country.
Let me be clear - this software should absolutely NOT have been released in this state. It's got a horrendous UX and UI reminiscent of the applications produced by developers without any UX experience back in the early 90's, right down to the comically awful clip art iconography as you can see in the screenshot above. Navigating the app is an exercise in frustration that will have you pulling your hair out . Probably the only thing worse is the Swann HomeSafe View Android app, but that's a story for another time.
It places a file named RSNet.txt in the root of a secondary drive (Drive D
This file is in plain text and contains User, Password, IP, and Port.
The file can be read by anyone who has access to the drive.
I contacted the Swann but the support person was clueless and just said "So what is the problem I can help you with?"